Laura Bertolli

When you depend on your vehicle for work, it becomes a tool, that when it is out of service, can really affect the success of your work.  I'm thinking about landscapers, construction workers, carpet cleaners, glass installers, delivery trucks, dog walkers, florists, plumbers, electricians, security companies and more.  When these vehicles go down, they need to be repaired as quickly as possible.  Here at Bertolli's, we specialize in work vehicles, doing a safe repair with a quick turnaround. Shops that are on insurance referral lists, have a lot of business because they have to take every job that is sent to them.  They take a lot longer to start repairs and the vehicle sits in the parking lot until they can get to your vehicle.  We are not on any insurance referral lists and choose to remain independent, carefully select the repair jobs we do, and use scheduling to get vehicles in and out in the shortest amount of time.  Bertolli's starts repairs ri...

Submitted by guest writer, Tyler Pendleton When you’re looking for a car, you want everything to be perfect. You want the right model, the right MPG, the right price most importantly, but what about the right color? Does a certain colored car help us in any way? On a slow moving street, some people text, and others look at the cars around them. When you see one that catches your eye, you like the car a little more. Or an advertisement on a cool looking car makes you pay more attention to it. A car's paint job is like a person's clothing, it classifies you in your own way. An orange and black car in the San Francisco Bay Area may show a Giants fan driving, or a flat black car could show importance on the inside. Many colors relate to different ideas in your brain. So when you’re getting the perfect car why do you choose the color you want?  It’s because your brain has its own theories on what colors “look good to you.” When you see something that triggers a good memory, y...

A unibody is a construction technique for cars, when the body is one whole piece instead of multiple parts making up the body. It is the main way cars are built today. It is good for most driving ways except for off-road due to the fact that since its all one piece it doesn’t move as well as separate pieces would. Trucks and Jeeps and other haulers would usually not use a unibody because of the limitations. A unibody is usually safer because of the crumple zones, which will minimize the impact force when in an accident. A unibody is lighter than a body on frame car, pickups and Jeeps, and is less expensive but it has some disadvantages too. A unibody would cost more money to repair and the durability is lessened in a unibody, making needs of repair higher. It is also harder to tow a unibody when totaled, making bills higher and the overall ride quality is worse, especially with bigger, heavier cars. In a body on frame car, if a part is an inch or sometimes less off, it will effect t...

One of the ways that an insurance company will 'steer' a customer to a specific shop is the use of manipulative statements.  Some we've heard is that the shop is not on our List, so you may have to pay out of pocket for some of the repairs, since THAT shop is SO expensive!  Another is that there may be a delay in the repair time because we have to go out to that shop and INSPECT the vehicle.  But the most comical statement is that the insurance company will guarantee the work if you use one of the shops on their List.  Since when is the insurance company set up to fix shoddy work? We are not on any insurance Lists (although we would be if the agreement was fair), and for some reason, customers bring their vehicles to us after having used the shop on the the List.  We understand that in order to make any money at the shops on the List, some corners may have to be cut.  Or maybe the technicians are paid on commission (flat rate), so they hurr...